Do your hotel and restaurant staff need to wear face masks? What procedures should be adopted to control the spread of coronavirus?
When e-commerce giant Alibaba announced in late 2018 it would open a hotel in Hangzhou staffed by robots, the company declared they could be used to “streamline the operation of China’s hospitality sector while improving the experience of guests”.
Since the rise of vegan food awareness in late 2018, it has become common to hear the term ‘plant-based diet’ sprinkled around.
Renowned globally for its luxury-hotel properties, the Shangri-La Group stepped into a whole new market earlier this year, opening its first standalone restaurant.
Luxury hotel chains like The Peninsula are increasingly exploring new business opportunities to supplement their core hospitality income. They are chasing an obvious payoff: not only do these retail channels and brand partnerships provide additional income streams, they build brand awareness, especially for their food and beverage divisions.