Singapore
The Connected Consumer:
Technology, Convenience and The Future of Food Ordering
The Connected Consumer: Technology, convenience and the future of food ordering
Event Details
22 April 2026
10.15 AM - 11 AM Singapore (GMT+8)
This session will be delivered in English
Apex Gallery, Singapore EXPO (Part of FutureFWD Conference and Showcase Area)
1 Expo Drive, Singapore 486150
About This Session
This session will start with an exploration of the comfort level of consumers in Asia with food delivery and QSR ordering through technology. Using the latest research from GlobalData, moderator Tim Hill will consider how consumers in SE Asia differ from those in the rest of the world and the implications of the evolution of technology in the foodservice sector in the region.
The discussion will then move from the theory to the practice with insights from Benjamin Boh, Regional Vice President of Domino’s Pizza. Ben will draw from his nearly two decades of experience in the F&B, FMCG and consulting sectors as well as being President of the Restaurant Association of Singapore, to look at some local examples of the uses of technology in the foodservice and food delivery sector.
Delegates will receive both the latest research on technology uses in foodservice in SE Asia, as well as some real-world insights into how operators are coping with consumer demand and balancing investments and returns in this highly competitive sector.
About The Speakers
Tim Hill
Key Accounts Director, Southeast Asia, GlobalData PLC
In his work with GlobalData, Tim provides economic forecasts, consumer insights, brand share, channel assessments and business trends to F&B companies looking to expand in Asia. Tim has worked in research in Asia since 1992 with organisations such as the Economist Intelligence Unit, Ipsos Business Consulting and Eco-Business. Recent opinion pieces include “Losing taste for plant-based meats?”, “Will Gen Z disrupt the ASEAN corporate landscape?” “The market for plant-based milk in Asia”, “Covid 19, a chance for F&B to finally go green”, “The rise of food delivery in ASEAN” and “Winners and losers in post-pandemic Asia Pacific”. Tim’s work has been published in ASEAN Post, Channel News Asia, Eco-Business, The Business Times and The Straits Times as well as other regional newspapers. He is a regular speaker and conference moderator for industry and client events. Tim has an MBA from Henley Business School in UK.
Benjamin Boh
Regional Vice President, Domino’s Pizza
Ben is the Regional Vice President of Domino’s Pizza, covering 30 markets and over 5,500 restaurants in Asia, Middle East and Africa. Prior to Domino’s Pizza, Ben spent 12 years at McDonald’s, 2 years at Analytic Partners and 5 years at Procter & Gamble. He comes with a wealth of experience in the F&B, FMCG and consulting industries after working across industries, markets and functions in the past 18 years since he graduated from Singapore Management University.
Outside of Domino’s Pizza, Ben also serves as President of Restaurant Association of Singapore (RAS), council member for Singapore National Employers Federation (SNEF) and member for the most recently formed Economic Strategy Review board, specifically on the “Impact of Restructuring” committee.
Attendees
This Business Breakfast event is part of the FutureFWD Conference and Showcase. Once registered, you will gain access to FutureFWD Conference and Showcase (21 – 24 April 2026).
To learn more, kindly visit www.saladplate.com/futurefwd or contact us at [email protected].
Registration will close on 17 April 2026.
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