- February 2025
Impact of Third-Party Delivery Services on Asia’s Foodservice Operators
Technology enabled the proliferation of third-party delivery services, leveraging the preference for convenience among consumers and a trend that emerged during the COVID-19 pandemic
While the concept of food delivery took strong root in Asia-Pacific during COVID-19, the trend is here to stay, supported by the increasing penetration of technology and smartphones. The modern-day Asian consumer prefers personalization and services that are time- and cost-effective. Popular food delivery providers who have flourished in the region include Food Panda, Deliveroo, Pop Meals (previously Dahmakan), Swiggy, Uber Eats, and Zomato, among others. A higher percentage of frequent consumers have been choosing delivery than other avenues, as substantiated by aGlobalData survey*.
In this Whitepaper
• Delivery providers bring threats and opportunities to the industry
• How operators can work efficiently with third-party delivery services
• Operators can focus on dine-ins and in-house delivery systems

Lab-grown food pivotal for food security in the Asia-Pacific
