Latest News & Insights
Covering the latest trends, news, insights and reviews of products, companies and technology driving the hospitality, food and beverage industry globally.
![](https://www.saladplate.com/wp-content/uploads/2024/06/chipotle-rewards-1200x600-1.png)
Personalized marketing evolves into a necessity for restaurant brands
Sixty-two percent of consumers say a brand will lose their loyalty if they deliver an experience that is not personalized.
![](https://www.saladplate.com/wp-content/uploads/2024/06/Square-Kiosk-in-QSR-1.jpg)
Tech Tracker: Tech vendors are embracing hardware again
Multiple tech vendors announced new kiosks and kitchen display systems this month, in a shift toward software and hardware integrations.
![](https://www.saladplate.com/wp-content/uploads/2024/06/digital-marketing.jpeg)
Digital marketing is the number one item on operators’ tech stack wish lists
More than one-third of operators are unsatisfied with their digital marketing tech stack and 39% are unhappy with their loyalty program
![](https://www.saladplate.com/wp-content/uploads/2024/05/AdobeStock_499508854.jpeg)
How restaurants are scheduling smarter
Technology takes the guesswork out of forecasting staffing levels and complying with labor laws.
![](https://www.saladplate.com/wp-content/uploads/2024/05/Uber-Eats-screenshot.jpeg)
Tech Tracker: Uber Eats launches a TikTok-like social feed for operators
Plus, DoorDash and Wendy’s partner for drone deliveries, and several more M&A moves in the industry
![](https://www.saladplate.com/wp-content/uploads/2024/06/chipotle-rewards-1200x600-1.png)
Personalized marketing evolves into a necessity for restaurant brands
Sixty-two percent of consumers say a brand will lose their loyalty if they deliver an experience that is not personalized.
![](https://www.saladplate.com/wp-content/uploads/2024/06/Square-Kiosk-in-QSR-1.jpg)
Tech Tracker: Tech vendors are embracing hardware again
Multiple tech vendors announced new kiosks and kitchen display systems this month, in a shift toward software and hardware integrations.
![](https://www.saladplate.com/wp-content/uploads/2024/06/digital-marketing.jpeg)
Digital marketing is the number one item on operators’ tech stack wish lists
More than one-third of operators are unsatisfied with their digital marketing tech stack and 39% are unhappy with their loyalty program
![](https://www.saladplate.com/wp-content/uploads/2024/05/AdobeStock_499508854.jpeg)
How restaurants are scheduling smarter
Technology takes the guesswork out of forecasting staffing levels and complying with labor laws.
![](https://www.saladplate.com/wp-content/uploads/2024/05/Uber-Eats-screenshot.jpeg)
Tech Tracker: Uber Eats launches a TikTok-like social feed for operators
Plus, DoorDash and Wendy’s partner for drone deliveries, and several more M&A moves in the industry